Last updated: 10/23/2025
Effective date: 10/23/2025

1. Introduction

Welcome to Your Haven Design (“we”, “us”, “our”). We operate the website located at https://yourhavendesign.com/ (the “Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree, please do not access or use our Website.

2. What Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

• Name
• Email address
• Phone number
• Mailing address

Other information you provide when you fill in a contact form, request a quote, sign up for our newsletter, or otherwise communicate with us.

b) Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Time zone setting
• Operating system and platform
• Referral source (how you found us)
• Pages you visit, how long you stay, links you click, other interactions with the Website
• Device identifiers or advertising identifiers (if applicable)

c) Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, local storage and similar technologies to collect information about your activity and your device. For example:

“Strictly necessary” cookies to allow the Website to function

Analytics cookies to help us understand how the Website is being used

Marketing/advertising cookies to present relevant offers or track performance

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, improve and personalise the Website and our services

To respond to your inquiries, fulfil your requests, send you information about our services

To send you newsletters, marketing and promotional communications (when you have opted-in)

To monitor and analyze usage and trends so that we can improve your experience

To customise content and advertising for you

To detect, investigate, and prevent fraudulent or illegal activity

To comply with legal obligations

4. Legal Basis for Processing (For Personal Data of EU/EEA Residents)

If you are located in the European Union (or European Economic Area), our legal basis for collecting and using your personal data will depend on the information concerned and the specific context in which we collect it, for example:

• Your consent — where you have given clear consent for us to process your personal data for a specific purpose
• Performance of a contract — where processing is necessary to fulfil our contractual obligations to you
• Legal obligation — where processing is necessary for compliance with a legal obligation
• Legitimate interests — where processing is necessary for our legitimate interests (or those of a third party) and your rights do not override those interests

5. Disclosure of Your Information

We may share your information in the following ways:

• With service providers and vendors who perform services for us (e.g., web hosting, email delivery, analytics, marketing) and who are bound by confidentiality obligations
• With our affiliates or business partners (if any) for the purposes described in this Policy
• If we are required to do so by law or in response to valid legal process (e.g., a court order, subpoena)
• In connection with a merger, acquisition, sale of assets, or financing, where your data may be transferred to the acquiring entity
• With your consent or at your direction

6. International Data Transfers

Your information may be transferred to — and maintained on — servers and databases located in countries outside of your state, province, country or other governmental jurisdiction, where the data protection laws may differ. We will take steps to ensure your data is adequately protected in accordance with applicable laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct or update your personal data
• The right to delete your personal data (in certain circumstances)
• The right to restrict or object to our processing of your personal data
• The right to data portability (i.e., to receive your data in a structured, commonly used format)
• The right to withdraw your consent at any time, if our processing is based on consent
• The right to lodge a complaint with a supervisory authority (if you believe our processing infringes applicable data protection laws)

To exercise any of these rights, please contact us using the contact details below. We will respond to your request in accordance with applicable law.

9. Cookies and Tracking Technologies

As mentioned above, we use cookies and similar tracking technologies. You can manage cookie preferences through our cookie banner and/or via your browser settings. Please note that refusing cookies might affect your experience on the Website or limit some features.

10. Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure — so we cannot guarantee absolute security.

11. Children’s Privacy

Our Website is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under that age. If you become aware that a child has provided us with their personal data without parental consent, please contact us and we will delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date at the top. We encourage you to review this policy periodically. If we make material changes, we may notify you (e.g., via email or prominent notice on the Website) and obtain your consent if required by law.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Your Haven Design
40 N Interstate 35, Austin TX 78701
Email: info@yourhavendesign.com
Phone: 737-259-7868